Additional Information

To Consider In Advance

New Delegates

Is this your first time attending the OCA Annual Conference? Are you by yourself and want to meet new people?

Look for Erin Sunstrum and Lauren Weinberg for all your questions on the event or look for your handout in your delegate bag for more information.

Erin and Lauren will contact you prior to the conference and provide you with further information.

Hotel Booking

Planning on staying overnight? We’ve got you covered!

To book a room at a discounted price, use OCA’s reservation site: Hilton Toronto/Markham Suites Room Reservation

To Consider At The Conference

Registration Desk

Conference delegates must check in with the Registration Desk upon arrival to receive their name tags, delegate bags and a 2019 Conference Guide.

Registration and Lost and Found are located in the following areas:

Wednesday, January 23

8:00 a.m. – 6:00 p.m.
Conference Centre Foyer

Thursday, January 24

8:00 a.m. – 2:30 p.m.
Markham Cloak Room

Friday, January 25

7:45 a.m. – 2:00 p.m.
Conference Centre Foyer

Need Help?

Come by the Registration Desk, ask Conference Committee Members or ask one of our volunteers wearing bright green conference t-shirts.

The Lost & Found is also located at the Registration Desk.

Allergies or Food Restrictions:

If you have indicated that you have a food allergy or special dietary restrictions on your conference registration, please introduce yourself to a hotel server at each meal and make them aware of your needs.


The Bookstore, operated by Adventureworks! is located in the Jasmine Room.

Hours of Operation:

Wednesday 1:30 – 4:30 p.m.
Thursday 1:30 p.m. – 4:30 p.m.
Friday 9:30 a.m. – 12:30 p.m. and 2:30 – 4:30 p.m.

Various authors and topics will be available for purchase at the Bookstore.

Cell Phones and Electronic Devices:

As a courtesy to your fellow delegates, help us keep distractions at the conference to a minimum. Please put cell phones and/or electronic devices on vibrate during all presentations.

Social Media:

We encourage sharing your conference experience on Facebook, Twitter and Instagram, using #OCA2019 and #OCAConnects before and after presentations and during social events. Thank you in advance for your cooperation.

Conference Badges:

Name badges are colour coded to distinguish delegates who are registered for the full conference, a single day or a single event. The badges will be distributed at the Registration Desk. Your conference badge is also your meal ticket; please remember to wear your name badge to all meals.

Conference Evaluations:

Your feedback matters! Take the time to complete the online evaluation at the end of each day. Your comments and suggestions will help us to deliver dynamic, innovative conferences and events in the future. After the conference there will be a short e-evaluation that we will ask you to please complete. Thank you.

Venue Information


Room Booking:

Use OCA’s reservation site: Hilton Toronto/Markham Suites Room Reservation to book a room at a discounted price,

Hotel Check-in: 

Check-in is any time after 3:00 p.m. You are welcome to consult with the hotel’s front desk to see if your room is available earlier.

Hotel Check-out:

Standard check-out time is 12:00 p.m.

Luggage Storage:

There are luggage storage facilities available for conference delegates. Please check with the guest services representatives for information
regarding their secure storage services.

Free Parking

There is free parking outside of the hotel. Be sure to have your OCA Parking Voucher displayed on your dash. Prior to the conference, all delegates will be emailed a parking pass.


Delegates and exhibitors with hotel rooms will have free Wi-Fi access in the conference centre.

Exhibitors may purchase Wi-Fi for an additional fee. This option can be added when purchasing a booth. Otherwise, please contact


In the case of an emergency, dial 911.

Closest Hospital:

Markham Stouffville Hospital
381 Church St.
Markham, ON  L6B 1A1
T: 905-472-7000


  • Conference delegates must wear their conference name tags at all times while on site.
  • Attendees should safeguard personal materials at all times. Do not leave any items unattended.


The Hilton Toronto/Markham Suites Conference Centre PROHIBITS SMOKING IN ANY OF THEIR FACILITIES. This includes all areas in the Hilton Toronto/Markham Suites Conference Centre, public common areas in all hotels, restaurants and bars. Your cooperation is appreciated.